Shipping & Returns
Our items are made to order, therefore we DO NOT offer refunds or exchanges.
If you are unsure of your size, please order a size up. Please allow time for your order to process (typically 3-5 business days, but could be longer during the holidays) plus the time it takes for shipping. Items in your order may ship at separate times. You will be notified when each item ships.
As soon as you purchase your item it is sent to our print provider for production. Please note that if you make an error during the ordering process, such as purchasing the wrong size or color, we may not be able to change the order before it is produced/shipped.
If your item arrives defective or is damaged in shipping, please email us and send a photo/s that shows the entire item and clearly shows the damage: email@example.com
The Catching Guy / The Life of a Catcher is not responsible for lost packages due to shipping carrier issues or due to customers providing incorrect shipping addresses. Once your order leaves our printing facility it is in the hands of the shipping carrier and you will need to file a claim for any lost packages with the carrier directly.
Processing & Shipping
At this time, we only ship physical products within the continental United States plus Hawaii. Digital (non-shippable) products can be purchased by customers in any country.
Our items are made to order. Please allow time for your order to process (typically 3-5 days, plus the time it takes for shipping). These times could be longer during busy holiday seasons. Items from your order may arrive in different packages at different times.
All orders ship for FREE, with no minimum purchase amount required.